01WordPress, WooCommerce, Shopify and other platforms
We manage WordPress, WooCommerce and Shopify within the available access and features. Maintenance differs by platform: server updates, app updates and backup arrangements are not the same for every site. Other CMS platforms and custom websites require a technical review before we confirm support.
02How progress is measured
We track uptime signals where available, update status, unresolved vulnerabilities, defects, response against the agreed model, page performance, publishing time and completed improvement outcomes.
03What is not automatically included
A full redesign, new features, migration, incident recovery and SEO or advertising campaigns are assessed separately. We do not promise unlimited work, permanent availability or a website that cannot be compromised. Hosting and third-party services have their own responsibilities. Working hours, response times and emergency arrangements are agreed before work starts.