01Relevant platforms and capabilities
Shopify, Liquid, Shopify Admin API GraphQL, WooCommerce, WordPress, Amazon Vendor/Seller Central, commerce feeds, ERP/EDI, GA4, Google Tag Manager and reporting tools.
02How progress is measured
Measures are selected by objective: conversion rate, revenue and margin by channel, product availability, cancellation rate, synchronisation errors, order processing time, catalogue completeness and the share of manual activity.
03What is not included or guaranteed
We agree upfront what we will review and implement, and what remains the responsibility of your team or suppliers. Licences, advertising budgets, warehousing and carrier services are budgeted separately. We improve the processes we can control; we do not guarantee sales growth, marketplace rankings or carrier delivery times.